To Kevin and the Team
Hi Kevin, I just wanted to let you know that our experience with your team when we bought our car was so good and we appreciated and enjoyed doing business with Sydney Car Warehouse.
From the outset when we walked into the dealership we felt at ease straightaway, there was no pressure, just a friendly greeting from Mark and he pointed us to where everything was without overpowering us with all the questions that we had experienced with other dealers.
We were given the opportunity to browse and if we had question, it was answered without delay. We just felt that we were dealing with really professional people. After a while and after a chatting a few times with your people we found out that it was a family business and we did feel part of that.
Once we had decided on our Toyota we experienced nothing but help and we were introduced to David in your finance department who was courteous and knowledgeable about all our finance queries. He made the finance process very easy and he explained every step of the finance process. We were never left wondering what was happening and we were provided with a great package.
Just wanted to say what a great pleasure the whole thing was, the car is great, no problems at all and we are extremely happy with the fully tailored finance and warranty package we bout from you.
After buying a number of cars over the years we have never experience such great service before and will have absolutely no hesitation sending our friends and relatives to you for their vehicles in the future.